

Of course it’s on purpose, and it’s understandable, too. And if you have voice along with Internet service, spectrum does not allow you to use your own modem for voice. It won’t work. You can use your own for the internet portion, but you have to contact them to get each item provisioned separately, and then get a splitter to accommodate both. You and also have to make sure the person your are talking to understand what you are talking about, because a lot either don’t, or just don’t care to accommodate you and just say no we don’t do that. I am currently taking a hiatus from going through this very scenario because I don’t have the mental energy right now to fight a tier 1 tech on something that should be so simple.
I can’t see squat, there’s a hurricane outside.